Luxe support

Write to 1mostblessed@gmail.com. A person reads every message; expect an answer within a few days.

Luxe can’t find my lights

• Your iPhone or Mac and your LIFX lights have to be on the same Wi-Fi network.
• On iPhone, open Settings › Privacy & Security › Local Network and turn Luxe on. On a Mac, it is System Settings › Privacy & Security › Local Network.
• Make sure the lights have power and show as connected in the LIFX app, then tap Rediscover on Luxe’s Home screen.

Flashing lights and safe mode

Luxe starts in safe mode: no light flashes more than three times a second. You can change this in Settings › Flashing lights. If you or anyone in your home has photosensitive epilepsy, keep safe mode on.

Luxe Designer subscription

• Manage or cancel it in your Apple account: Settings › your name › Subscriptions.
• Subscribed on another device? Open Luxe’s Settings › Luxe Designer and tap Restore purchases.
• Refunds are handled by Apple at reportaproblem.apple.com.

Your data

Luxe has no accounts, no advertising and no analytics. The privacy policy says what stays on your devices and what the AI scene designer sends to Anthropic.